Book the test. Chase the report. Follow up.

Diagnostic centres run on high call volume and low margins per test. Cualify handles booking, preparation instructions, home-collection scheduling and report follow-up without adding front-desk headcount.

“Half your calls are people asking whether their report is ready, and the other half are asking whether they need to fast.”

60%+Of lab calls are status and preparation questions
24/7When patients want to book a home collection
0Extra front-desk staff needed to absorb the volume

Industry ranges from published research on Indian businesses, not Cualify customer results.

How it runs

One sequence, start to finish.

  1. CallingCaller asks about a test. The agent quotes price and prep.
  2. AssistantBooks the slot, or a home collection with an address.
  3. AssistantSends fasting and preparation instructions on WhatsApp.
  4. AssistantReport ready — notifies the patient and offers a follow-up.

What you need

The products that matter for diagnostics.

The question everyone asks

Can it handle questions about our specific test panels?

It answers from what you give it — your price list, your panels, your preparation rules. It does not invent an answer when it does not know one; it says so and transfers to your team. Getting a test price wrong is worse than a transfer, so it is built to fail that way round.

Five working days from sign-up
to your first AI worker.

From ₹999 a month. No setup fee, no per-user billing, 15-day money-back guarantee. Bring your own playbook or use one of ours.