Status

All systems operational.

Live operational baseline for every component of the Cualify platform. Refreshed on every page load. Public incident log below — if we miss the SLA, you'll see it.

All systems operational

Updated 8 November 2026 · Subscribe by email at status@cualify.in

Components

  • Database (Supabase Mumbai)

    Postgres for orgs, calls, billing, audit log.

    Operational182ms
  • Voice runtime

    Speech, reasoning and turn-taking during the call.

    Operational226ms
  • Payments (Razorpay)

    Credit-pack checkout, subscriptions, GST invoices.

    Operational74ms
  • Authentication (Clerk)

    Sign-in, sign-up, organisation management.

    Operational
  • Recording vault (Supabase Storage · Mumbai)

    Call recordings + transcripts at rest.

    Pending

Incident log

Every incident that affected customer traffic in the last 90 days. We post during the event, not after — and we sign every retro with the engineer on-call.

No incidents in the last 90 days.

We'd rather over-report than hide. If something goes wrong, you'll see it here within 5 minutes of detection.

SLA commitments

  • Every paid plan: 99.5% with credits against breach — the SLA does not scale with what you spend
  • Complete bundle: 99.5% plus a dedicated incident channel on WhatsApp

Credits are issued automatically against the next month's invoice. SLA window is calculated over rolling 30-day periods.