Collections at scale, without the compliance risk.

Recovery calling is where tone and compliance matter most. Cualify runs polite, in-language reminders inside RBI's 08:00–19:00 collections hours, skipping numbers on the DND list or your opt-outs, with every call recorded and every action logged.

“Agency collectors are inconsistent, expensive, and one bad call away from a complaint you have to answer for.”

Every callRecorded, transcribed and auditable
08:00–19:00RBI collections hours, enforced by the platform
DNDList and opt-outs checked before every campaign dial

Industry ranges from published research on Indian businesses, not Cualify customer results.

How it runs

One sequence, start to finish.

  1. CallingOverdue account. The agent calls inside permitted hours.
  2. CallingReminds politely, in-language, and offers payment options.
  3. CallingHardship detected — the call routes to your human team.
  4. CRMPromise-to-pay and outcome logged against the account.
  5. AssistantFollows up on the promised date, once.

What you need

The products that matter for finance & nbfc.

The question everyone asks

How do we prove compliance if a borrower complains?

Every call has a recording, a transcript and an audit-log entry showing which list it came from and that it was placed inside a permitted window. That is a stronger evidence trail than most agency arrangements can produce, and it is generated automatically rather than assembled after the complaint.

Five working days from sign-up
to your first AI worker.

From ₹999 a month. No setup fee, no per-user billing, 15-day money-back guarantee. Bring your own playbook or use one of ours.