Changelog
Every meaningful change we ship to Cualify — features, fixes, security, compliance. Updated as we go. No surprise releases.
31 May 2026
Orgs on a reviewer-set minute cap now see a usage meter on the dashboard (used vs limit), turning amber at 80% and red at 100%, with a one-line 'email us to raise it' nudge. It mirrors the dispatch gate exactly, so there's no surprise when calls stop. Orgs with no cap don't see it.
The per-org minute cap a reviewer sets at approval now actually blocks calling once reached — across the REST API, test calls, and campaign launches. A capped org that exhausts its allowance is stopped with a clear 'contact us to raise the limit' message until an admin raises it. Closed a gap where campaign launch skipped the approval + usage gates. Free-tier limits (1 agent, no custom agents) were already enforced at agent creation.
The Terms of Service now state explicitly that the customer bears sole responsibility for every call placed through their account, and that Cualify (a technology platform) isn't liable for escalations, complaints, regulatory notices, or penalties arising from those calls. Indemnity broadened to match. This is the language behind the responsibility checkbox in onboarding — the accepted version is recorded per org.
The onboarding 'Company details' step is now a proper Business verification step. Registered businesses must provide a GSTIN (no longer optional); unregistered ones provide promoter name + PAN. We also capture a named single-point-of-contact, the use-case, dialer/CRM posture (with an optional Cualify Dialer ₹5K/mo add-on for those without telephony), and an explicit consent block — terms acceptance plus a 'we take sole responsibility for every call' acknowledgement — recorded with timestamp + IP for a DPDP-grade audit trail. All of it surfaces in the admin review queue.
Internal: super admins can now grant teammates a scoped role (onboarding / support / finance / viewer) from a new Team & roles page. The onboarding team sees ONLY the onboarding-review tab; finance sees billing/revenue; etc. Sensitive mutations (approve org, issue refund, adjust credits) are enforced server-side per role, not just hidden in the UI. Non-breaking: existing admins keep full access until explicitly scoped.
Internal: new admin 'Onboarding review' tab. Every new workspace now lands in a pending queue and cannot dispatch a single call (test, API, or campaign) until a Cualify reviewer reads its KYC and approves with a per-month usage cap + a written justification. Reject/suspend paths included, all audit-logged. An email fires to [email protected] the moment a new org signs up. This is the compliance backbone of an AI-calling platform — we don't let anyone dial Indian numbers until we've accepted the risk.
5 fixes across the customer app: wide tables on /calls and /contacts wrapped in ResponsiveTable (no more body-scroll), /billing/invoices upgraded to the helper for the swipe-hint, /campaigns/new wizard step pills collapse to number-only on the smallest phones with the active label showing, /settings tab-strip mask-image switches off on md+ and uses a tighter 6px fade on mobile so 'Compliance' doesn't get cropped.
Full reference for /api/v1: bearer-token auth (cuk_live_...), all shipped endpoints (calls POST/GET/GET-by-id, contacts POST/GET, webhooks POST/GET/DELETE), error envelope, rate limits, cURL quickstart. Webhooks doc covers the HMAC-SHA256 signature scheme (Stripe-style t=…,v1=…), Node + Python verification examples, per-event payload schemas, replay-attack guard, retry semantics.
TRAI calling windows (09:00-21:00 explainer + when transactional bypasses), NDNC/DND scrub (how Cualify scrubs against TRAI's 85M-number registry + own suppression lists), manual-vs-autorenew billing (the trust-vs-friction trade-off), and Exotel App Bazaar setup (the App SID step every Exotel customer hits). All four were dead links from the docs index.
Previously dead links from the /docs index. Bolna number registration walkthrough (HowTo JSON-LD), DLT compliance handoff explainer (TechArticle), and credit-pack pricing + expiry + stack-with-plans guide (TechArticle + 4-question FAQ). All three were referenced from existing docs so the broken links were costing trust on setup.
12-tab nav now scrolls horizontally on phones instead of wrapping into 3 rows. Every wide admin table (clients, audit log, recordings, invoices, refunds, calls, voice-ops, billing, system-health — 12 tables across 8 pages) wrapped in a ResponsiveTable helper with -mx-4 overflow-x-auto + min-width floor + 'swipe' hint shown only on mobile. Audit-log filter inputs stack to single-column on phones instead of crushing to illegibility.
Every call.status transition through the Bolna webhook (started/failed/completed) now fires on a cross-org admin-global Pusher channel. The /admin dashboard subscribes and refetches on event, so the live-calls counter pulses within ~200ms instead of up to 30s. Falls back to pure polling when Pusher isn't configured.
Closes the JSON-LD sweep across every shipped /docs page. 3-step HowTo (₹0 cost, 2-minute total) targets 'free ai calling india' and 'how to test ai voice agent without setup' queries.
/pricing now emits SoftwareApplication (with AggregateOffer ₹4,999–₹89,999) and BreadcrumbList on top of the existing Product + FAQ schemas. Each of the 4 /use-cases/* pages emits per-page Article JSON-LD so they can rank independently for long-tail intent queries.
Set placeholderData=keepPreviousData on the executive-dashboard query so the cards don't blank out into skeletons every 30s. staleTime=25s means switching browser tabs no longer triggers an extra refetch on top of the polling cadence.
Pre-computed the 4 most expensive /admin queries (revenue MTD/today/yesterday, calls today/yesterday/24h-completed, top-5 customers by revenue, 30-day revenue+calls+signups series) into Postgres materialized views, refreshed every 15 min by an Inngest cron. The live status counter (queued/dialing/in_progress) stays a live query. Combined with the cross-org indexes from batch C.1, dashboard load drops from 4-10s to sub-second.
/security now documents the 2-layer customer KYC story (GSTIN registry verify + cert upload) so procurement teams have one page to share. /about emits Organization + AboutPage JSON-LD so Google's Knowledge Graph can build the company panel for branded searches.
The 19-row /vs-bolna comparison and the 4-plan /docs/billing/plans table both overflowed the viewport on phones, forcing the BODY to scroll horizontally. Both now use a local overflow-x-auto wrapper (same pattern as the pricing feature matrix) with a swipe-hint shown only on mobile.
Customers can now upload their PAN card and GSTIN certificate (PDF/JPG/PNG/WebP, max 5 MB) from /settings/organisation → Compliance documents. Storage is Vercel Blob, files live in our Mumbai region, URLs are unguessable. Pairs with the existing API-verified GSTIN badge for a complete procurement-trust story.
Wizard now fires onboarding_step_completed on every advance (with time-in-step ms) and onboarding_back_clicked on back navigation. We added onboarding_first_call_dispatched on the wow-moment CTA so we can measure the activation funnel from signup to ringing phone.
TechArticle JSON-LD on /docs/quickstart/voice-language, HowTo on /docs/quickstart/clone-template (4 steps, ₹0 cost), TechArticle + 4-question FAQ on /docs/billing/refunds. All eligible for Google's rich-result formats.
Full HowTo-grade docs for Twilio (15 min, ~$10 first-call cost) and Plivo (15 min, often 20-40% cheaper than Twilio on APAC/LATAM). Each with rich-result-eligible HowTo JSON-LD so they appear in Google's expanded results.
Founders on personal-email providers (gmail/yahoo/etc) now see a soft warning on the org settings page explaining the upgrade gate before they hit checkout — better UX than discovering it at the Razorpay step.
Starter, Growth, Scale, and Enterprise upgrades now require the org owner to be on a workspace email — gmail/yahoo/outlook etc are rejected at checkout. Pilot tier stays open to personal email. Helps procurement teams verify business legitimacy and matches DPDP grievance-officer requirements.
Connect Plivo with just Auth ID + Auth Token. Verified live against Plivo's Account API before persisting, same atomic verify-before-save pattern as Exotel + Twilio. Useful for international outbound where Plivo's minute-rates beat Twilio.
Added JSON-LD structured data to docs/billing/plans (TechArticle + 4-question FAQPage), docs/compliance/dpdp (TechArticle), and docs/telephony/exotel (HowTo, 6 steps, ₹500 cost). Pages qualify for Google's expanded rich-result formats.
Marketing footer was missing the Bolna comparison page and the changelog — both now in the Company column alongside Pricing. Added /docs to the Product column too.
30 May 2026
The /integrations/telephony page now shows a 3-tile provider picker. Add Twilio with just Account SID + Auth Token. Bolna trial pool surfaced as the zero-setup default for product evaluation. Plivo + Telnyx slot in next.
Honest 19-row side-by-side vs Bolna AI, including rows where Bolna wins. Helps prospects pick the right tool without bouncing around the internet.
Type your GSTIN in org settings, click Verify, and we hit the GST registry through Setu to confirm the legal entity. Verified orgs get a green badge across the platform — useful for procurement teams checking business legitimacy.
Added five cross-org Postgres indexes designed for the executive dashboard's exact query shape. The 4-10 second load times drop to under a second once the migration applies. Skeleton loading on /billing wallet card + /notifications table too.
Added Cross-Origin-Resource-Policy same-site, Origin-Agent-Cluster for process isolation, X-Permitted-Cross-Domain-Policies none, expanded Permissions-Policy to lock down 22 features, CSP upgrade-insecure-requests.
Sitemap now covers /docs/* + /vs-bolna + all use-cases (28 paths, tiered priority). Robots.txt explicitly allows GPTBot / ClaudeBot / PerplexityBot so AI assistants recommend Cualify when asked about Indian AI calling tools.
Bars on the homepage hero now centre vertically instead of reading bottom-heavy. Pure CSS fix — anchored each rect at the true midline before scaleY animates.
Rewrote the about page around co-founder Utsav Rana with a full bio drawn from CarDekho Capital strategy + FMS Delhi MBA + 2.5 years operations at Ajanta Agencies. Magazine-style 4:5 portrait, credentials grid.
29 May 2026
Daily cron emails the org admin a tone-appropriate nudge at 50%, 80%, 95% of monthly plan minutes. Idempotent via per-cycle table so we don't spam.
First-call quickstart, clone-template, voice + language, trial-pool, full Exotel setup, DPDP, compare plans, refunds.
Onboarding now ends with a direct path to a ringing test call via the Bolna trial pool — no telephony setup required to hear your first AI agent.
28 May 2026
Bottom-right button on every authenticated page opens WhatsApp / Email / Docs in one tap. Pre-fills the current page URL so we don't have to ask 'where are you stuck?'
Customers without telephony credentials can now make test calls via the Bolna Twilio trial pool. No KYC needed for product evaluation.
27 May 2026
Pay one month upfront via Razorpay one-time order; we email a reminder 7/3/1 days before expiry. Designed for early-stage businesses uncomfortable with auto-charge until trust is built.
Earlier history compressed — this changelog goes live from launch (Q2 2026). For deeper context on what was shipped in Q1 (foundation + first PMF iterations), see the About page roadmap or email [email protected].