Field Notes
Two formats: long-form playbooks for the operator on the floor, benchmarks for the engineer auditing the stack. Built in public.
Compliance3 min read
Pulling apart the consent registry, retention, and DSR clauses, and what they mean for an outbound campaign that runs across six languages.
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Benchmark2 min read
We replaced four telecaller seats with one AI seat across two pilots. Here's the cost-per-qualified-lead delta and the connection-rate breakdown.
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Voice tech3 min read
Eight evaluators, three providers, six languages, one blind test. Latency, naturalness, accent fidelity.
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